zddgame
/
Gaming News
/
Why Microsoft Doesn't Share Xbox One Sales Numbers
Why Microsoft Doesn't Share Xbox One Sales Numbers-May 2024
May 18, 2025 3:53 AM

  In fall 2015, Microsoft announced that it would no longer share Xbox console shipment numbers in its financial reports, and would instead tout Xbox Live figures. Now, Microsoft's Phil Spencer has spoken up to say monthly active users is a "critical" data point for determining the health of the Xbox ecosystem, perhaps more than the number of consoles sold.

  You need a javascript enabled browser to watch videos.

  Click To Unmute

  Xbox Boss Discusses VR and Learning from GFW Live's Mistakes

  Thompson: The Pop Culture Icon’s Strange Legacy - Loadout

  Firearms Expert’s FAVORITE Weapons Of 2023State Of Gaming Handhelds In 2023How Lies of P Cracked the Souls GenreLike a Dragon: Infinite Wealth - Official Ichiban Kasuga Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Chitose Fujinomiya Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Saeko Mukoda Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Eric Tomizawa Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Kazuma Kiryu Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Seonhee Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Koichi Adachi Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Yu Nanba Character Spotlight Trailer

  Share

  LinkEmbed

  Size:640 × 360480 × 270

  Start at: End at: Autoplay Loop

  Want us to remember this setting for all your devices?

  Sign up or Sign in now!

  Please use a html5 video capable browser to watch videos.

  This video has an invalid file format.

  00:00:00

  HTML5

  Auto HD High Low

  Report a problem

  Sorry, but you can't access this content!

  

Please enter your date of birth to view this video
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember12345678910111213141516171819202122232425262728293031Year2023202220212020201920182017201620152014201320122011201020092008200720062005200420032002200120001999199819971996199519941993199219911990198919881987198619851984198319821981198019791978197719761975197419731972197119701969196819671966196519641963196219611960195919581957195619551954195319521951195019491948194719461945194419431942194119401939193819371936193519341933193219311930192919281927192619251924192319221921192019191918191719161915191419131912191119101909190819071906190519041903190219011900

  By clicking 'enter', you agree to GameSpot's

  Terms of Use and Privacy Policy

  enter

  He said during a briefing attending by GameSpot that people ask him if Microsoft's decision to no longer share Xbox One sales numbers is a result of not wanting to make a comparison against the hugely successful PlayStation 4.

  "The answer is no," Spencer said.

  Monthly active users means the number of people who logged into Xbox Live in the past 30 days and it counts not only Xbox One, but also Xbox 360 and PC. For Microsoft's latest quarter, it had 48 million monthly active users.

  Spencer went on to say that Microsoft, in holding back Xbox One sales numbers, is not trying to hide anything. In fact, the executive said it is riskier to divulge Xbox Live figures, as these can go down on a quarter-to-quarter basis, while console shipment numbers can only increase.

  "If I sold a console two years ago and now it's in a closet collecting dust, that's not good for the gamer, that's not good for the developers, and frankly, it's not good for Microsoft," Spencer said. "The nice thing about us selling consoles is your console install base will always go up. But that's not really a reflection of how healthy your ecosystem is. We focus on the monthly active user base because we know those are gamers making a conscious choice to pick our content, our games, our platform, our service. We want to gauge our success on how happy and engaged those customers are. We need to keep them happy."

  He added that things like Xbox Live issues (which Microsoft faced recently) and stretches of time with no major new releases can negatively impact monthly active user numbers.

  GameSpot also spoke directly with Spencer at the recent event. Check out some stories below, while a video interview is embedded above.

  Xbox Exec: "I Hope Sony Has Success With PlayStation VR"Microsoft "Very Committed" to Xbox PC Gaming After GFWL Issues

Comments
Welcome to zddgame comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Copyright 2023-2025 - www.zddgame.com All Rights Reserved