Microsoft could save you some money if you have a dormant Xbox Live Gold or Game Pass subscription and forget to cancel your membership. Well, at least if you're in the UK for now.

　　The company has announced this new measure as per a voluntary agreement with the UK’s Competitions and Market Authority (CMA). The CMA has been actively investigating auto-renewal subscriptions for all major gaming platforms since 2019, though neither Sony nor Nintendo has publicly committed to any changes to their services.

　　You need a javascript enabled browser to watch videos.

　　Click To Unmute

　　Firearms Expert’s FAVORITE Weapons Of 2023

　　State Of Gaming Handhelds In 2023How Lies of P Cracked the Souls GenreLike a Dragon: Infinite Wealth - Official Ichiban Kasuga Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Chitose Fujinomiya Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Kazuma Kiryu Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Saeko Mukoda Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Eric Tomizawa Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Tianyou Zhao Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Seonhee Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Koichi Adachi Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Yu Nanba Character Spotlight Trailer

　　Share

　　LinkEmbed

　　Size:640 × 360480 × 270

　　Start at: End at: Autoplay Loop

　　Want us to remember this setting for all your devices?

　　Sign up or Sign in now!

　　Please use a html5 video capable browser to watch videos.

　　This video has an invalid file format.

　　00:00:00

　　HTML5

　　Auto HD High Low

　　Report a problem

　　Sorry, but you can't access this content!

Please enter your date of birth to view this video

　　By clicking 'enter', you agree to GameSpot's

　　Terms of Use and Privacy Policy

　　enter

　　Now Playing: Xbox Game Pass Games Not To Miss

　　Microsoft will begin reaching out to those subscribed to Xbox Live Gold or Game Pass who haven’t used the service in at least one year. It will inform customers how to opt-out of future payments, and those who continue to pay but not use their subscription for another full year (24 total months) will automatically have their service canceled for them.

　　In addition to these changes, Microsoft has agreed to provide better information about auto-renewing subscriptions, including clearer details regarding the frequency in which services are re-upped and how to receive a refund for accidental renewals.

　　The CMA appears happy with Microsoft’s decision and remains hopeful that other companies will follow suit. “Other companies offering memberships and subscriptions that auto-renew should take note, and review their practices to ensure they comply with consumer protection law” Executive Director of Enforcement Michael Grenfell shared in a statement on the matter.

　　Microsoft’s consumer-friendly changes will apply first in the UK, but the company tells The Verge that it will begin rolling out globally at some point in the near-future.

　　Popular streaming service Netflix underwent similar adjustments back in 2020. With Microsoft now onboard, too, it's likely that we'll begin seeing more companies adopt this type of protection practice.